Customer Care Specialist I (Onsite Only)

Vericast
San Antonio, Texas, United States
Contractor
On Site
Junior
USD 0 – 32,240
High School
Customer Service & Support Information Technology Telecommunications

Posted 1 week ago

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Excellent 4.7

Job summary

The role involves providing customer support via phone, email, or chat, handling orders, resolving inquiries, and recommending solutions, with a focus on data privacy and team collaboration. Requires good communication, multitasking, basic computer knowledge, and learning willingness, in a contract position onsite, with schedules between early morning to late evening.

Responsibilities

The Customer Care Specialist will assist clients via phone, email, or chat to resolve issues, process orders, and manage account changes. They will also consult with customers to identify needs and recommend appropriate products or services.

Qualifications

Attention to detail communication Computer skills customer service data entry interpersonal skills issue resolution multitasking problem solving

Candidates must have a High School Diploma or GED and 0-2 years of relevant experience. Strong communication, multitasking, and basic computer skills are required for this onsite role.

English

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401k
  • Paid time off
  • Life insurance
  • Employee assistance program
  • Pet insurance

Company

Vericast

Vericast

linkedin
Financial Services
Location
San Antonio, Texas, United States

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Excellent 4.7
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