Call Center Specialist

fd3ac0a4-9e0c-4b20-b037-37e589ccf3ea
Milan, Tennessee, United States
Full Time
On Site
Junior
0+
Customer Service & Support Healthcare Life Sciences

Posted 10 hours ago

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Excellent 4.7

Job summary

The Call Center Specialist at Dynamix Physical Therapy in Milan manages scheduling, customer interactions, and insurance support. Responsibilities include appointment booking, EMR data entry, and adherence to HIPAA guidelines, primarily facilitating initial evaluations and high-demand insurance tasks.

Responsibilities

The Call Center Specialist is responsible for scheduling initial patient evaluations and assisting the Insurance and Authorization Department. They also manage patient referrals, maintain EMR records, and ensure compliance with HIPAA guidelines.

Qualifications

communication customer service HIPAA compliance insurance processing organization telephone skills time management

Candidates must have at least one year of experience as a Customer Care Coordinator or equivalent call center experience. The role requires strong organizational skills, punctuality, and the ability to work in a fast-paced office environment.

English

Company

fd3ac0a4-9e0c-4b20-b037-37e589ccf3ea

fd3ac0a4-9e0c-4b20-b037-37e589ccf3ea

Location
Milan, Tennessee, United States

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Excellent 4.7
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