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Applications Support Analyst
LGT Crestone Wealth Management Limited
London, England, United Kingdom
Full Time
On Site
Junior
0+
Technology
Financial Services Insurance
Posted 1 month ago
Job summary
The role involves supporting IT applications in a financial services environment, primarily resolving incidents, managing support processes, liaising with suppliers, and ensuring application performance and security in line with ITIL standards.
Responsibilities
The Applications Support Analyst will resolve IT application-related incidents, problems, and service requests while ensuring system performance and availability. They will also manage software releases, maintain technical documentation, and provide support to end-users in accordance with ITIL practices.
Qualifications
Figaro
INVU Document Management
ITIL
Objectif Lune PlanetPress
Salesforce
SQL Server Management Studio
WhereScape/Data Warehouse
Candidates must have experience supporting applications like Figaro and possess a background in the financial services sector. Proficiency in ITIL-aligned environments and experience with IT service management tools such as ServiceNow or JIRA are required.
English
Company
LGT Crestone Wealth Management Limited
Financial Services
- Location
- London, England, United Kingdom
- Website
- lgtcrestone.com.au
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Applications Support Analyst
Company
LGT Crestone Wealth Management Limited
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