Principal Technical Consultant-ServiceNow

ServiceNow
San Diego, California, United States
Full Time
Remote
Senior
USD 148,900 – 260,600
Technology Information Technology Telecommunications

Posted 22 hours ago

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Excellent 4.7

Job summary

The Principal Technical Consultant at ServiceNow is a technical expert responsible for configuring and integrating ServiceNow solutions, advising customers on leveraging platform capabilities, supporting process improvements, and leading technical development and knowledge transfer. Key skills include ServiceNow configuration, AI feature implementation, web technologies, data compliance, and team mentoring.

Responsibilities

The Principal Technical Consultant will provide prescriptive guidance and technical expertise to help customers achieve business outcomes on the ServiceNow platform. This role involves hands-on configuration, process re-engineering, and leading development efforts while mentoring team members and supporting sales activities.

Qualifications

AI capabilities (Virtual Agent, NLU, AI Search, etc.) Business process re-engineering Customer engagement Data compliance standards (PII/PHI) Development on ServiceNow (Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers) Integration technology ServiceNow platform configuration Solution design Team leadership and training Web Technologies (XML, HTML, JavaScript, CSS)

Candidates must have at least 7 years of configuration and development experience with complex technologies, including integrations and SaaS platforms. Strong consulting skills, knowledge of Field Service processes, and relevant ServiceNow certifications are required.

English

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs
  • Equity

Company

ServiceNow

ServiceNow

linkedin
Software Development
Location
San Diego, California, United States

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Excellent 4.7
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