Principal Customer Success Manager

Nasuni
London, England, United Kingdom
Full Time
Hybrid
Senior
0+
Customer Service & Support Information Technology Telecommunications

Posted 1 week ago

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Excellent 4.7

Job summary

The Senior Customer Success Manager (EMEA) is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of strategic accounts, partnering with operational teams to ensure customer success and leveraging engagement programs and strategic planning.

Responsibilities

Drive long-term customer value, adoption, and retention for strategic accounts across the EMEA region. Act as a trusted advisor to executive stakeholders while partnering with internal pods to ensure measurable business outcomes.

Qualifications

Business Review Facilitation Cross-Functional Collaboration Customer Advocacy Customer Success Management Data Analysis Product Adoption Relationship Building Risk Management Stakeholder Management Strategic Planning

Requires a senior professional capable of managing executive relationships and driving product utilization within a hybrid cloud data platform context. Must be proficient in using customer success tools like Gainsight to monitor account health and mitigate risks.

English

Benefits

  • Employee Onboarding And Training
  • Health Plans
  • Dental Plans
  • Vision Plans
  • Life Insurance
  • Disability Insurance
  • Retirement Plan
  • Employee Referral Bonuses
  • Flexible Remote Work Policy
  • Collaborative Workspaces

Company

Nasuni

Nasuni

linkedin
IT Services and IT Consulting
Location
London, England, United Kingdom
Website
nasuni.com

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Excellent 4.7
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