Operations Manager - London

Pret A Manger
London, England, United Kingdom
Full Time
On Site
Manager
0+
Management & Leadership Hospitality Tourism Leisure

Posted 2 weeks ago

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Excellent 4.7

Job summary

Lead operations in a hospitality environment, focusing on team management, customer service, sales, and quality standards. Support recruitment, foster team wellbeing, implement change initiatives, and ensure business goals are met.

Responsibilities

The Operations Manager is responsible for driving business performance through P&L management, forecasting, and ensuring high standards of food quality and customer service. They also lead and develop teams by managing recruitment, onboarding, and fostering a positive, inclusive work environment.

Qualifications

Change management Communication Customer service Food safety Forecasting Leadership P&L management Recruitment Team management Training and development

The ideal candidate should be a passionate team player with strong leadership skills and a commitment to Pret's values of kindness, honesty, and generosity. Experience in managing business operations, driving sales, and supporting team development is essential for this role.

English

Benefits

  • Gold Card for free food and drinks
  • 5 free drinks a day
  • 50% off everything else
  • 33-38 days of annual leave
  • Free private medical aid cover
  • Pension contribution
  • Life assurance
  • Loyalty awards
  • Flexible benefits platform
  • Season ticket loans
  • Healthcare cash plan
  • Mortgage services
  • Financial wellbeing provisions
  • Sabbatical options

Company

Pret A Manger

Pret A Manger

linkedin
Retail
Location
London, England, United Kingdom
Website
pret.co.uk

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Excellent 4.7
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