Hotel - Duty Manager

Whitbread
London, England, United Kingdom
Full Time
On Site
Mid
GBP 0 – 32,989
Hospitality Hospitality Tourism Leisure

Posted 1 week ago

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Excellent 4.7

Job summary

This role involves leading hotel operations during shifts, supporting various departments, assisting guests, and ensuring smooth hotel functioning. No prior hotel experience necessary, ideal for those with leadership experience in customer-facing roles.

Responsibilities

The Duty Manager is responsible for leading hotel operations across reception, housekeeping, and the restaurant to ensure a high standard of guest service. They will coach team members, manage daily shifts, and resolve operational issues to maintain hotel safety and efficiency.

Qualifications

Customer Service Decision Making Leadership Problem Solving Teamwork

Candidates should have experience in a leadership role within a busy customer-facing environment such as retail, hospitality, or leisure. The role requires a confident decision-maker who can remain calm under pressure and effectively lead by example.

English

Benefits

  • Permanent contract
  • Guaranteed hours
  • Full training and support
  • Career progression opportunities
  • Whitbread Benefits Card
  • Company pension
  • Save As You Earn scheme
  • Shopping discounts
  • Travel discounts
  • Cinema discounts

Company

Whitbread

Whitbread

linkedin
Hospitality
Location
London, England, United Kingdom

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Excellent 4.7
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