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Travel customer representative/REMOTE
ETS
Manchester, England, United Kingdom
Full Time
Remote
Junior
0+
Customer Service & Support
Tourism & Leisure
Posted 1 month ago
Job summary
A Travel Customer Representative supports clients throughout their travel experience by assisting with inquiries, bookings, issues, and providing destination information, ensuring excellent customer service.
Responsibilities
The representative will support clients throughout their travel journey by managing bookings, changes, and cancellations. They are also responsible for responding to inquiries and resolving issues with empathy and professionalism.
Qualifications
Attention to Detail
Communication Skills
Customer Service
Empathy and Problem Solving
Organization and Dependability
Technology Proficiency
Travel Booking Systems
Travel Knowledge
The ideal candidate possesses strong customer service experience and excellent verbal and written communication skills. They must be organized, detail-oriented, and comfortable learning new booking technology.
English
Benefits
- 100% remote work
- Flexible scheduling
- Opportunities for growth
- Travel perks
- Exclusive industry discounts
- Ongoing training
Company
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Travel customer representative/REMOTE
Company
ETS
Applicant
Desired salary
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