Service Specialist

Generations Federal Credit Union
Castle Hills, Texas, United States
Full Time
On Site
Junior
0+
Customer Service & Support Financial Services Insurance

Posted 2 weeks ago

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Excellent 4.7

Job summary

Responsible for handling member service requests, performing transactions, and educating members on banking products and services. Supports branch operations, maintains compliance, and promotes a positive member experience through various duties including teller and platform work.

Responsibilities

The Service Specialist is responsible for performing routine daily transactions, assisting members with account maintenance, and educating them on various delivery channels. They must also provide exceptional service, cross-sell products, and support branch operations including opening and closing procedures.

Qualifications

bilingual English and Spanish cash handling customer service Microsoft Office retail sales

Candidates must have at least one year of cash handling and retail sales experience, with banking experience preferred. Proficiency in Microsoft Office and strong communication skills are required, and the role demands flexibility to work Saturdays and rotate within the branch network.

English Spanish

Company

Generations Federal Credit Union

Generations Federal Credit Union

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Financial Services
Location
Castle Hills, Texas, United States

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Excellent 4.7
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