Senior Staff Outbound Product Manager

ServiceNow
San Diego, California, United States
Full Time
Remote
Senior
USD 171,900 – 300,800
Technology Information Technology Telecommunications

Posted 3 days ago

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Excellent 4.7

Job summary

This Senior Staff Outbound Product Manager role involves managing customer adoption of the Now Platform, focusing on strategic project execution, collaboration, and customer satisfaction. Requires extensive program management experience, technical knowledge, and excellent communication skills.

Responsibilities

The Senior Staff Outbound Product Manager will lead complex customer adoption engagements and drive the go-to-market strategy for Generative AI and platform capabilities. This role involves managing cross-functional projects, providing project governance, and ensuring successful customer outcomes through strategic enablement.

Qualifications

Agile Methodologies Communication Skills Cross-functional Team Leadership Customer Engagement Program Management Project Planning Risk Management SaaS Industry Experience ServiceNow Products Technical Expertise

Candidates must have at least 12 years of high-tech or SaaS industry experience, including 8 years in customer-facing or program management roles. Strong technical expertise, exceptional communication skills, and relevant certifications such as PMP or ScrumMaster are required.

English

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs
  • Equity

Company

ServiceNow

ServiceNow

linkedin
Software Development
Location
San Diego, California, United States

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Excellent 4.7
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