Customer Service Specialist I

Quantix SCS LLC
Baytown, Texas, United States
Full Time
On Site
Junior
USD 0 – 51,917
High School
Customer Service & Support Customer Service & Support

Posted 1 month ago

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Excellent 4.7

Job summary

Serve as liaison between the company and customers, managing orders, communicating needs, and ensuring a positive customer experience. Support internal departments, resolve issues, and build ongoing relationships through effective communication and organizational knowledge.

Responsibilities

The Customer Service Specialist acts as a liaison between the company and customers to ensure accurate and timely order management. They are responsible for building relationships, solving customer issues, and coordinating internal activities to meet service objectives.

Qualifications

Analytical Skills Communication Skills Customer Account Management Customer Service Microsoft Excel Microsoft Word Organizational Skills Problem-Solving Time Management Web-based Platforms

Candidates must possess excellent problem-solving, organizational, and communication skills along with proficiency in Microsoft Office. A high school diploma is required, while a bachelor's degree and previous experience in customer service or inventory management are preferred.

English

Company

Quantix SCS LLC

Quantix SCS LLC

linkedin
Transportation, Logistics, Supply Chain and Storage
Location
Baytown, Texas, United States

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Excellent 4.7
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