IT Analyst

Censys
Ann Arbor, Michigan, United States
Full Time
Hybrid
Senior
USD 103,000 – 134,000
Technology Information Technology Telecommunications

Posted 2 days ago

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Excellent 4.7

Job summary

The role as an IT Analyst involves supporting employees, devices, and software at Censys, working closely with the IT manager, managing support tickets, hardware, network, documentation, and assisting in security and onboarding processes. The position demands 5+ years of IT support experience, proficiency in MacOS and cloud services, and strong problem-solving skills, with a preference for experience in high-growth tech environments.

Responsibilities

Provide technical support and training to employees while managing office hardware, networks, and the IT ticketing system. Collaborate with the security team to ensure regulatory compliance and maintain internal system documentation.

Qualifications

Cloud Technologies Customer Service Documentation Inventory Management IT Support MacOS Network Support Security Compliance Ticketing Systems Troubleshooting

Requires 5+ years of experience in IT services with proficiency in MacOS and cloud-based tools like Google Workspace. Candidates must be based in the Ann Arbor area and possess strong problem-solving and time-management skills.

English

Benefits

  • Equity
  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • Retirement With Company Contribution
  • Parental Leave
  • Mental Health & Wellness Benefits
  • Flexible PTO
  • Professional Development Stipend
  • Annual Bonus Plan

Company

Censys

Censys

linkedin
Computer and Network Security
Location
Ann Arbor, Michigan, United States
Website
censys.com

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Excellent 4.7
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