Front Desk Associate

Roberts Resorts & Communities
Spring Hills, Texas, United States
Full Time
On Site
Junior
0+
High School
Customer Service & Support Hospitality Tourism Leisure

Posted 2 weeks ago

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Excellent 4.7

Job summary

The Front Desk Associate manages guest check-in/out, reservations, and inquiries at a hospitality resort. Responsibilities include providing outstanding customer service, handling administrative tasks, coordinating maintenance, and managing communications. Proficiency in property management software and multitasking in a fast-paced environment is essential.

Responsibilities

The Front Desk Associate serves as the primary point of contact for guests, managing check-in/check-out procedures, reservations, and inquiries. They are also responsible for administrative tasks such as collecting payments, maintaining records, and coordinating with maintenance staff.

Qualifications

Attention to Detail Communication Computer Proficiency Customer Service Multitasking Organizational Skills Problem-solving

Candidates must have a high school diploma or equivalent and possess strong communication and multitasking skills. Proficiency in computer systems, including property management software and Microsoft Office, is highly desirable.

English

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Employer-paid life insurance
  • Short-term disability
  • Long-term disability
  • Accidental insurance
  • Critical illness insurance
  • Hospital indemnity
  • Pet insurance
  • Legal service plans
  • Paid time off
  • Paid holidays
  • 401(k) with company match
  • Complimentary resort stay

Company

Roberts Resorts & Communities

Roberts Resorts & Communities

linkedin
Real Estate
Location
Spring Hills, Texas, United States

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Excellent 4.7
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