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Travel Customer Service Representative
Consultwithtray
Manchester, England, United Kingdom
Full Time
Remote
Trainee
0+
Customer Service & Support
Hospitality Tourism Leisure
Posted 4 months ago
Job summary
Support clients before, during, and after their travel experiences via email, phone, and messaging systems, ensuring a smooth booking and travel process. The role involves processing itinerary changes, cancellations, and providing travel guidance, with training provided for remote work.
Responsibilities
Provide comprehensive support to travelers by managing inquiries, processing itinerary changes, and resolving concerns. Ensure a smooth travel experience through proactive check-ins and accurate guidance on agency policies.
Qualifications
communication skills
customer support
digital booking tools
empathy
hospitality
multitasking
organization
problem solving
tourism
Seeking a customer-oriented individual with strong communication skills and comfort using digital booking tools. Prior experience in hospitality or tourism is preferred, but no prior travel industry experience is required.
English
Benefits
- Work-from-home Flexibility
- Flexible Hours
- Training And Mentorship
- Growth Opportunities
- Industry Discounts
- Travel Benefits
Company
Consultwithtray
- Location
- Manchester, England, United Kingdom
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Travel Customer Service Representative
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Consultwithtray
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