Sr. Manager, Customer Success

McKesson
North Carolina, United States
Full Time
Hybrid
Senior
USD 98,600 – 164,400
Customer Service & Support Healthcare Life Sciences

Posted 4 days ago

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7

Job summary

A senior management role responsible for post-sale client implementation and ongoing account performance, acting as a primary client partner and internal coordinator, ensuring successful onboarding, adoption, and value realization in healthcare.

Responsibilities

Own post-sale client success from implementation and onboarding through ongoing account performance, adoption, and measurable value realization. Coordinate internal teams, monitor account health, manage escalations, and use client data to demonstrate outcomes and return on investment.

Qualifications

analytics change management client implementation client management cross-functional influence data storytelling healthcare performance reporting project management risk management

A degree or equivalent and typically at least seven years of relevant experience are required, including substantial experience in project management and client implementation, account management, or customer success. Candidates should be able to independently manage complex client engagements, influence cross-functional teams, and communicate effectively with clients; relevant project management, healthcare, analytics, or customer success certifications are preferred.

English

Company

McKesson

McKesson

linkedin
Hospitals and Health Care
Location
North Carolina, United States

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7
Pete DeQuarto avatar
Pete DeQuarto

AIApply is a total game-changer. Thanks to Auto-Apply, I have been applying to jobs I would never even have come across otherwise!

Akarshak Tanwar avatar
Akarshak Tanwar

In one week I applied to over 150 jobs and locked in 2 confirmed interviews, with a support team that was quick to respond. The auto-apply feature is fascinating and a real pleasure to use!

JC
Julian Carlin

It really worked. In under 48 hours it had applied to 100 jobs on my behalf without any time or effort from me. I am looking forward to seeing how it keeps improving.