Hotel - Duty Manager

Whitbread
Newquay, England, United Kingdom
Full Time
On Site
Manager
GBP 0 – 28,829
Hospitality Hospitality Tourism Leisure

Posted 4 days ago

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Excellent 4.7

Job summary

The Duty Manager leads hotel operations during shifts, supporting various departments, solving problems, and ensuring guest satisfaction. Previous hotel experience isn't necessary; leadership in customer-facing roles is valued.

Responsibilities

The Duty Manager leads hotel operations across reception, housekeeping, and the restaurant to ensure a high standard of guest service. They are responsible for coaching team members, managing daily shifts, and resolving operational issues as they arise.

Qualifications

Communication Conflict Resolution Customer Service Decision-Making Hospitality Management Leadership Multitasking Problem-Solving Teamwork Time Management

Candidates should have experience in a customer-facing leadership role, such as team leading or supervision, though specific hotel experience is not required. The role requires a confident individual who can remain calm under pressure and effectively manage a team in a busy environment.

English

Benefits

  • Permanent contract
  • Guaranteed hours
  • Full training and support
  • Career progression opportunities
  • Whitbread Benefits Card
  • Company pension
  • Save As You Earn scheme
  • Shopping discounts
  • Travel discounts
  • Cinema discounts

Company

Whitbread

Whitbread

linkedin
Hospitality
Location
Newquay, England, United Kingdom

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Excellent 4.7
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