Customer Success Specialist

Financial Software Solutions, LLC
Hunters Creek Village, Texas, United States
Full Time
Hybrid
Junior
USD 45,000 – 60,000
Customer Service & Support Financial Services Insurance

Posted 1 month ago

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Excellent 4.7

Job summary

Support role handling inbound calls, emails, and chats for a financial software company, providing product support and troubleshooting for customers, requiring strong customer service skills, phone experience, and familiarity with banking or financial services.

Responsibilities

The specialist will provide phone, email, and chat support to financial professionals using the company's software. They are also responsible for logging account updates and identifying recurring technical issues.

Qualifications

banking communication customer service data entry excel outlook patience phone support problem solving word

Candidates must have at least 2 years of experience in high-volume customer service roles such as banking or paralegal work. Proficiency in Microsoft Office and strong data entry skills are required.

English

Benefits

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Company

Financial Software Solutions, LLC

Financial Software Solutions, LLC

linkedin
Software Development
Location
Hunters Creek Village, Texas, United States

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Excellent 4.7
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