Travel customer representative/REMOTE

ETS
Mesa County, Colorado, United States
Full Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 3 weeks ago

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Excellent 4.7

Job summary

The Travel Customer Representative supports clients throughout their travel journey by handling inquiries, managing bookings, resolving issues, and providing excellent customer service via various communication channels in a remote setting.

Responsibilities

You will support clients throughout their travel journey by managing bookings, changes, and cancellations while providing accurate destination information. Additionally, you will handle inquiries and resolve concerns via email, phone, and messaging platforms with a focus on exceptional service.

Qualifications

attention to detail booking platforms communication skills customer service empathy organizational skills problem-solving technology proficiency travel knowledge

The ideal candidate possesses strong verbal and written communication skills along with previous experience in customer service, preferably within the travel or hospitality sector. You must be organized, detail-oriented, and comfortable learning new booking platforms and technology systems.

English

Benefits

  • Flexible scheduling
  • Career growth opportunities
  • Travel perks
  • Exclusive industry discounts
  • Ongoing training

Company

ETS

ETS

linkedin
Education Administration Programs
Location
Mesa County, Colorado, United States
Website
ets.org

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Excellent 4.7
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