Service Advisor

AAA-The Auto Club Group
Cary, North Carolina, United States
Full Time
On Site
Junior
USD 50,000 – 65,000
High School
Customer Service & Support Automotive & Vehicle Services

Posted 1 month ago

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Excellent 4.7

Job summary

A Service Advisor acts as the main contact for vehicle service customers, assessing needs, recommending services, managing repair orders, and ensuring clear communication between customers and technicians to enhance customer experience and service department performance.

Responsibilities

The Service Advisor acts as the primary point of contact for customers, managing the vehicle service process from check-in to pickup. They are responsible for creating repair orders, recommending maintenance services, and coordinating with technicians to ensure efficient workflow.

Qualifications

communication customer service organizational skills reliability sales

Candidates must have at least a high school diploma or GED and a valid driver's license. A minimum of six months of experience in customer service or sales is required, along with strong communication and organizational skills.

English

Benefits

  • Medical plans
  • Prescription drug coverage
  • Dental benefits
  • Vision benefits
  • Employee assistance program
  • Life insurance
  • Short-term disability
  • Long-term disability
  • Critical illness insurance
  • Accident insurance
  • Pet insurance
  • 401(k) plan
  • Health savings account
  • Flexible spending accounts
  • Paid time off
  • Paid holidays
  • Parental leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Tuition assistance
  • Professional certification support
  • AAA membership

Company

AAA-The Auto Club Group

AAA-The Auto Club Group

linkedin
Insurance
Location
Cary, North Carolina, United States
Website
aaa.com

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Excellent 4.7
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