Contact Center Representative - Work From Home

AWL
Houston, Texas, United States
Part Time
Remote
Junior
0+
Customer Service & Support Financial Services Insurance

Posted 4 weeks ago

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Excellent 4.7

Job summary

The role involves connecting consumers with insurance agents via inbound and outbound calls, providing excellent customer service, and maintaining communication with team and leadership. No insurance license required. Part-time, work-from-home position with training, equipment, and schedule flexibility.

Responsibilities

Engage in inbound and outbound calls with consumers looking to compare insurance rates and connect them with the best insurance agent. Complete follow-up calls to ensure consumer needs were met and maintain communication with leadership and team members.

Qualifications

attention to detail computer skills customer service escalation management listening skills multi-tasking problem solving punctuality teamwork verbal communication

Candidates must have a working USB headset, mouse, and high-speed internet connection. A personal laptop or PC is required for training, along with a working webcam and a quiet background.

English

Company

AWL

AWL

linkedin
IT Services and IT Consulting
Location
Houston, Texas, United States
Website
awlinc.com

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Excellent 4.7
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