Customer Service Advisor

TAKKT Group
Gloucester, England, United Kingdom
Full Time
On Site
Junior
0+
Customer Service & Support Retail Wholesale Trade

Posted 2 weeks ago

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Excellent 4.7

Job summary

A Customer Service Advisor role involves assisting customers through various channels, ensuring satisfaction, handling issues professionally, and upselling products. The position requires excellent communication, problem-solving skills, and a customer-oriented attitude, contributing directly to the company’s growth and customer retention.

Responsibilities

Deliver consistent customer service across telephone, email, and face-to-face channels while handling issues professionally. Liaise with internal departments and actively support sales through cross-selling and upselling opportunities.

Qualifications

Communication Customer Service Data Entry Interpersonal Skills Problem Solving Sales

Candidates should have a background in customer service and possess strong interpersonal and problem-solving skills. The role requires excellent attention to detail and the ability to work effectively within a team.

English

Benefits

  • Competitive salary
  • Bonus
  • Contributory pension scheme
  • 23 days holiday
  • Bank holidays
  • Birthday off
  • Free cold and hot drinks
  • Free snacks
  • Weekly prizes
  • Competitions

Company

TAKKT Group

TAKKT Group

linkedin
Wholesale
Location
Gloucester, England, United Kingdom
Website
takkt.de

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Excellent 4.7
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