Hotel Front Office Manager

Thind Management
Spring, Texas, United States
Full Time
On Site
Manager
0+
High School
Hospitality Hospitality Tourism Leisure

Posted 3 months ago

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Excellent 4.7

Job summary

The Front Office Manager is responsible for overseeing hotel front desk operations, ensuring guest satisfaction through efficient check-in/check-out, handling inquiries, staff supervision, and coordination with other departments, with a focus on customer service, staff training, and operational efficiency.

Responsibilities

Oversee daily front desk operations, including guest check-in/out processes and the resolution of guest inquiries and complaints. Lead, train, and mentor front desk agents while collaborating with other hotel departments to ensure high service standards.

Qualifications

Communication Customer Complaint Resolution Customer Service Hotel Management Systems Leadership Multitasking Organization Problem-solving Property Management Systems Team Supervision

Requires a high school diploma, with a bachelor's degree in Hospitality Management preferred. Candidates should have previous experience in front desk operations and proficiency in hotel management software.

English

Company

Thind Management

Thind Management

linkedin
Hospitality
Location
Spring, Texas, United States

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Excellent 4.7
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