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Customer Service Representative (Travel Industry)
Hjbtravels
Birmingham, England, United Kingdom
Full Time, Part Time
Remote
Junior
0+
Customer Service & Support
Hospitality Tourism Leisure
Posted 3 weeks ago
Job summary
The role involves supporting clients in the travel industry by handling inquiries, assisting with travel planning, and providing excellent customer service. Requires strong communication, problem-solving skills, and an interest in travel.
Responsibilities
The Customer Service Representative will respond to client inquiries via phone and email while assisting with travel planning and reservations. They are responsible for providing accurate information regarding destinations and policies while maintaining professional communication standards.
Qualifications
Attention to Detail
Communication
Computer Skills
Customer Service
Time Management
Candidates should possess strong communication and interpersonal skills with a detail-oriented and solution-focused attitude. Proficiency with computers and online systems is required, and previous customer service experience is preferred but not mandatory.
English
Benefits
- Training
- Ongoing support
- Flexible work options
- Growth opportunities
Company
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Customer Service Representative (Travel Industry)
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Hjbtravels
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