Remote Customer Service Specialist

Essence Journey
Houston, Texas, United States
Full Time
Remote
Junior
0+
Customer Service & Support Home Personal Services

Posted 1 month ago

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Excellent 4.7

Job summary

A Remote Customer Service Specialist assists customers via phone, email, or chat, providing accurate information, resolving routine issues, and documenting interactions while following established policies.

Responsibilities

The specialist will respond to customer inquiries via phone, email, or chat while maintaining accurate records of all interactions. They are responsible for providing information on company services and escalating complex issues according to established procedures.

Qualifications

Communication Computer proficiency Customer Service Problem Solving Record Keeping

Candidates should possess strong written and verbal communication skills along with basic computer proficiency. While previous customer service experience is preferred, the role requires the ability to learn company systems and work both independently and as part of a team.

English

Benefits

  • Remote work environment
  • Professional development opportunities
  • Career growth opportunities
  • Employee recognition programs
  • Employee discounts
  • Partner perks

Company

Essence Journey

Essence Journey

linkedin
Marketing Services
Location
Houston, Texas, United States

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Excellent 4.7
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