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Patient Administration Manager
Affidea UK
London, England, United Kingdom
Full Time
On Site
Manager
0+
High School
Healthcare
Healthcare Life Sciences
Posted 1 month ago
Job summary
Lead non-clinical patient administration at a new healthcare clinic, overseeing front desk, bookings, and patient pathways to ensure a high-quality patient experience. Requires management skills, healthcare administration experience, and strong communication abilities.
Responsibilities
The Patient Administration Manager will lead all non-clinical patient administration, including front-of-house, reception, and central bookings. They are responsible for ensuring an efficient patient journey, managing staff performance, and overseeing administrative billing and data accuracy.
Qualifications
administration
appointment scheduling
communication
customer service
data management
leadership
performance management
staff management
Candidates must have significant experience leading a busy administration or reception function within a regulated, customer-focused environment. Proficiency in patient administration systems, staff management, and appointment scheduling is required, along with a good standard of general education.
English
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Patient Administration Manager
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Affidea UK
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