Customer Service Advisor - Fixed Term Contract

Sedgwick
United Kingdom
Full Time, Temporary
Hybrid
Trainee
0+
Customer Service & Support Financial Services Insurance

Posted 1 week ago

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Excellent 4.7

Job summary

Join Sedgwick as a Customer Service Advisor providing inbound support to customers over phone, handling queries, working with clients and suppliers, and delivering excellent service in a fast-paced environment. Full training provided, with flexible shifts and hybrid work options.

Responsibilities

The advisor will handle inbound calls from customers to resolve queries and manage claims. They will work with suppliers and clients to ensure high-quality service delivery.

Qualifications

adaptability communication computer literacy customer service learning ability problem solving telephone support

Candidates should possess excellent communication skills and computer literacy to navigate in-house databases. A proactive attitude and the ability to work in a fast-paced environment are essential, though no prior experience is required.

English

Benefits

  • Self Invested Personal Pension Scheme
  • Holiday allowance of 25 days plus bank holidays
  • Private healthcare plan
  • Life assurance
  • Employee assistance programme
  • Wellbeing and digital GP apps
  • Group Income Protection
  • Green car scheme
  • Travel insurance
  • Dental cover
  • Cycle to work scheme
  • Season ticket loan

Company

Sedgwick

Sedgwick

linkedin
Insurance
Location
United Kingdom

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Excellent 4.7
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