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Regional Investigator - North
Crawford & Company
United Kingdom
Full Time
Remote
Mid
0+
Professional Certificate
Finance & Accounting
Financial Services Insurance
Posted 2 weeks ago
Job summary
The role involves conducting external investigations and interviews to assess claims, validate policy cover, and prepare reports for insurers, focusing on loss and damage cases within client-specific SLAs.
Responsibilities
The Regional Investigator is responsible for conducting external field investigations and completing desktop interviews to validate loss or damage claims. They must manage a caseload within specific SLAs, provide regular updates to stakeholders, and ensure all documentation adheres to company policy.
Qualifications
Communication
Customer Service
File Management
Investigation
Investigation Skills
Legal Knowledge
Policy Validation
Report Writing
Teamwork
Time Management
Candidates must possess strong technical investigation skills, the ability to manage caseloads, and a solid understanding of FSA procedures and TCF initiatives. Excellent organizational, communication, and problem-solving skills are required to meet financial targets and maintain high service standards.
English
Company
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Regional Investigator - North
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Crawford & Company
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