Patient Liaison Officer Bank-London

Mayo Clinic
London, England, United Kingdom
Part Time
On Site
Junior
GBP 0 – 39,520
High School
Healthcare Healthcare Life Sciences

Posted 4 months ago

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Excellent 4.7

Job summary

The Patient Liaison Officer at Mayo Clinic Healthcare in London is responsible for delivering exceptional patient service, including reception, scheduling, and liaison duties, ensuring a seamless patient journey from enquiry through post-consultation, supporting clinical and administrative functions.

Responsibilities

The Patient Liaison Officer manages the end-to-end patient journey, combining reception, scheduling, and liaison duties to ensure seamless care. Key tasks include managing appointments in electronic medical records, handling patient enquiries, and converting self-pay consultations into procedures.

Qualifications

Appointment Management Clerical Tasks Communication Skills Confidentiality Customer Follow-up Data Entry Empathy Patient Service Reception Scheduling

Candidates must have at least two years of customer service experience in a multi-tasking environment and be fluent in English with the right to work in the UK. Proficiency in MS Office and experience with electronic medical records or medical terminology is preferred.

English

Company

Mayo Clinic

Mayo Clinic

linkedin
Hospitals and Health Care
Location
London, England, United Kingdom

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Excellent 4.7
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