Front Desk Manager

Auberge Collection
Kawaihae, Hawaii, United States
Full Time
On Site
Manager
USD 0 – 90,000
Bachelor Degree
Hospitality Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

The Front Desk Manager oversees all aspects of hotel front desk operations at a luxury resort, ensuring high-quality guest service, managing staff, training, scheduling, and quality standards compliance, with a need for leadership, management, and hospitality skills.

Responsibilities

The Front Desk Manager oversees daily hotel operations, including managing guest arrival and departure experiences and coordinating with various departments to ensure high service standards. This role also involves leading, training, and scheduling the front desk team while maintaining performance metrics and fostering a collaborative environment.

Qualifications

Communication Customer Service Guest Relations Hospitality Management Leadership Management Operations Management Problem Solving Team Building Training and Development

Candidates must have at least two years of experience in a luxury hotel front office or guest services supervisory role. A bachelor's degree or certification in hospitality management is required, along with proficiency in Opera Cloud and strong leadership capabilities.

English

Company

Auberge Collection

Auberge Collection

linkedin
Hospitality
Location
Kawaihae, Hawaii, United States

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Excellent 4.7
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