Remote Travel Support Specialist

Livetripexperience
Reading, Pennsylvania, United States
Full Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

A remote Travel Support Specialist role focusing on assisting clients with travel inquiries, managing itinerary changes, resolving issues efficiently, and providing excellent customer service through various communication channels.

Responsibilities

The specialist acts as the primary point of contact for travelers, resolving inquiries and managing itinerary changes via email, chat, and phone. They are responsible for troubleshooting travel issues in real-time and documenting all client interactions in internal systems.

Qualifications

Booking Platforms Communication Skills Customer Support Empathy Issue Resolution Itinerary Management Problem-solving Remote Communication Tools Time Management Travel Support

The ideal candidate possesses excellent written and verbal English skills and is comfortable learning new booking platforms. Previous experience in customer support or the travel industry is highly valued, along with the ability to work independently in a remote setting.

English

Benefits

  • 100% Remote work
  • Flexible scheduling
  • Comprehensive training
  • Travel perks
  • Industry discounts

Company

Livetripexperience

Location
Reading, Pennsylvania, United States

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Excellent 4.7
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