Implementation Specialist

Alkami Technology
Bentonville, Arkansas, United States
Full Time
Remote
Junior
USD 80,000 – 86,000
Associate Degree
Software Information Technology Telecommunications

Posted 3 days ago

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Excellent 4.7

Job summary

The Implementation Specialist at Alkami is responsible for configuring software products, supporting testing, guiding customers through implementation milestones and testing processes, and ensuring successful delivery. The role involves coordinating activities with customers, vendors, and internal teams, troubleshooting issues, validating configurations, monitoring progress, and maintaining documentation to support a smooth implementation lifecycle.

Responsibilities

The Implementation Specialist is responsible for configuring Alkami software products and guiding customers through implementation milestones and user acceptance testing. They collaborate with internal teams and vendors to ensure successful software delivery while troubleshooting configuration issues and maintaining project documentation.

Qualifications

client communication configuration management customer onboarding documentation platform knowledge problem solving project management software implementation testing activities troubleshooting

Candidates should have 1-3 years of experience in software implementation, customer onboarding, or technical support within SaaS or fintech environments. A degree in Business, Information Systems, or a related field is required, along with strong organizational and communication skills.

English

Benefits

  • Remote-first environment
  • Unlimited paid time off
  • 401(k) with employer match

Company

Alkami Technology

Alkami Technology

linkedin
Financial Services
Location
Bentonville, Arkansas, United States
Website
alkami.com

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Excellent 4.7
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