Patient Access Officer

HCA Healthcare
London, England, United Kingdom
Full Time
On Site
Junior
GBP 0 – 28,860
Healthcare Healthcare Life Sciences

Posted 5 days ago

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7

Job summary

A Patient Access Officer manages patient and visitor interactions, providing administrative support to ensure seamless patient pathways within a healthcare setting. Requires excellent customer care, communication skills, and experience in customer-facing roles such as retail or hospitality.

Responsibilities

The Patient Access Officer is responsible for greeting patients, managing the registration process, and maintaining accurate hospital database records. They also coordinate patient bookings and ensure a seamless, 5-star experience for all visitors within the clinical environment.

Qualifications

Communication Skills Customer Service Empathy

Candidates should have previous administrative experience in a customer-facing role, such as retail or hospitality. Strong interpersonal skills, a positive attitude, and the ability to remain calm under pressure are essential for this position.

English

Benefits

  • 25 days holiday
  • Private healthcare insurance
  • Private pension contribution
  • Season ticket loan
  • Cycle to work scheme
  • Group life assurance
  • Critical illness cover
  • Enhanced maternity pay
  • Enhanced paternity pay
  • Corporate staff discount

Company

HCA Healthcare

HCA Healthcare

linkedin
Hospitals and Health Care
Location
London, England, United Kingdom

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7
Pete DeQuarto avatar
Pete DeQuarto

AIApply is a total game-changer. Thanks to Auto-Apply, I have been applying to jobs I would never even have come across otherwise!

Akarshak Tanwar avatar
Akarshak Tanwar

In one week I applied to over 150 jobs and locked in 2 confirmed interviews, with a support team that was quick to respond. The auto-apply feature is fascinating and a real pleasure to use!

JC
Julian Carlin

It really worked. In under 48 hours it had applied to 100 jobs on my behalf without any time or effort from me. I am looking forward to seeing how it keeps improving.