Customer Success Lead Manager

Motorola Solutions
United Kingdom
Full Time
Remote
Manager
0+
Bachelor Degree
Management & Leadership Information Technology Telecommunications

Posted 5 days ago

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Excellent 4.7

Job summary

Manage and lead a team ensuring customer satisfaction, operational governance, and relationship health for international software accounts in public safety and enterprise communication solutions.

Responsibilities

The Customer Success Lead Manager will oversee international account health, operational governance, and service performance for key software product lines. They will act as the primary point of contact, coordinating between internal engineering teams, customers, and vendors to ensure high solution availability and user satisfaction.

Qualifications

Azure DevOps Customer Success IT Service Management Project Management ServiceNow Software Release Management Technical Communication

Candidates must hold a Bachelor’s degree in a technical or business field and possess significant experience in Customer Success, Technical Project Management, or ITSM. Proficiency in Azure DevOps, ServiceNow, and managing end-to-end software release lifecycles is essential for this role.

English

Benefits

  • Competitive salary
  • Bonus schemes
  • Holiday bonus
  • 25 days holiday entitlement
  • Defined contribution pension scheme
  • Employee stock purchase plan
  • Flexible working options
  • Private medical care
  • Life assurance
  • Enhanced maternity and paternity pay
  • Career development support
  • Employee health and wellbeing support
  • Well known companies discount schemes

Company

Motorola Solutions

Motorola Solutions

linkedin
Telecommunications
Location
United Kingdom

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Excellent 4.7
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