Server (Full-Time)

Marriott
Waikoloa Village, Hawaii, United States
Full Time
On Site
Junior
USD 0 – 33,280
High School
Hospitality Hospitality Tourism Leisure

Posted 1 week ago

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Excellent 4.7

Job summary

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Responsibilities

The server is responsible for serving food and beverages, setting tables, and ensuring guest satisfaction throughout their dining experience. They must also communicate effectively with the kitchen staff regarding orders and dietary needs while maintaining a clean and safe work environment.

Qualifications

Communication Customer Service Food Preparation Food Service Hospitality

Candidates must have at least one year of related work experience and possess a high school diploma or G.E.D. equivalent. The role requires the physical ability to stand for long periods and lift up to 50 pounds with assistance.

English

Company

Marriott

Marriott

Hospitality
Location
Waikoloa Village, Hawaii, United States

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Excellent 4.7
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