Customer Care Representative

American National Insurance
League City, Texas, United States
Full Time
On Site
Junior
0+
High School
Customer Service & Support Financial Services Insurance

Posted 1 month ago

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Excellent 4.7

Job summary

Join our customer service team as a Customer Care Representative to assist clients with insurance needs, respond to inquiries, process payments, and build customer relationships through professional communication and problem resolution.

Responsibilities

The Customer Care Representative is responsible for responding to incoming calls, managing policy information, and resolving customer concerns with professionalism. They will also handle payment processing, update account details, and ensure accurate documentation of all interactions.

Qualifications

Attention to Detail Bilingual (English/Spanish) Communication CRM systems Customer Service MS Office Multitasking Phone Etiquette Problem-Solving

Candidates must have a high school diploma and one to two years of experience in a customer-facing or professional environment. Proficiency in computer software, strong communication skills, and the ability to work in a fast-paced, in-person setting are required.

English Spanish

Benefits

  • Medical plan options
  • Dental coverage
  • Vision coverage
  • Basic life insurance
  • Health savings accounts
  • 401(k) plan
  • Paid time off
  • Holidays

Company

American National Insurance

American National Insurance

linkedin
Insurance
Location
League City, Texas, United States

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Excellent 4.7
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