Customer Service

Path Arc
Whittier, California, United States
Full Time
Remote
Junior
USD 45,000 – 75,000
Customer Service & Support Home Personal Services

Posted 1 month ago

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Excellent 4.7

Job summary

The customer service representative answers client inquiries, provides product information, and assists customers with empathy and quick problem resolution. Responsibilities include managing calls, emails, and chats, following policies, and recording interactions.

Responsibilities

The representative will manage incoming customer inquiries via phone, email, and chat while providing product information and troubleshooting assistance. They are also responsible for recording interactions, meeting performance targets, and performing up-selling tasks as needed.

Qualifications

Active Listening Communication Computer Skills Customer Service Multitasking Problem-Solving Time Management Up-selling

Candidates should have previous experience in customer support, sales, or a related field. Strong communication, multitasking, and basic computer skills are required to ensure a positive customer experience.

English

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Plan
  • Upward Mobility
  • Flexible Hours

Company

Path Arc

Path Arc

linkedin
Staffing and Recruiting
Location
Whittier, California, United States

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Excellent 4.7
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