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Customer Service Product Specialist I
AOB Products Company
Columbia, Missouri, United States
Full Time
On Site
Junior
0+
High School
Customer Service & Support
Retail Wholesale Trade
Posted 3 weeks ago
Job summary
The Customer Service Product Specialist provides technical support, troubleshooting, and product information to customers in the outdoor industry, ensuring a positive experience through effective communication and issue resolution.
Responsibilities
The Customer Service Product Specialist provides positive customer experiences by responding to inquiries and assisting with order status and issue resolution. They also diagnose and troubleshoot technical product issues while maintaining service information for the team.
Qualifications
Communication Skills
Customer Support
Microsoft Office Suite
Outdoor Industry Knowledge
Product Knowledge
Salesforce Service Cloud
Technical Aptitude
Troubleshooting
Candidates must have a high school diploma and strong communication skills, with experience in a warranty or service department preferred. Proficiency in Microsoft Suite and Salesforce is recommended, along with a passion for outdoor activities.
English
Company
AOB Products Company
Personal Care Product Manufacturing
- Location
- Columbia, Missouri, United States
- Website
- aobproducts.com
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Customer Service Product Specialist I
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AOB Products Company
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