Service Advisor

AAA-The Auto Club Group
North Carolina, United States
Full Time
On Site
Junior
USD 50,000 – 65,000
High School
Customer Service & Support Automotive

Posted 2 days ago

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Excellent 4.7

Job summary

A Service Advisor acts as the main contact for customers, assessing vehicle needs, recommending services, and coordinating repairs to ensure customer satisfaction and efficiency within the service department.

Responsibilities

The Service Advisor serves as the primary point of contact for customers, managing the vehicle service process from check-in to pickup. They are responsible for assessing customer needs, creating repair orders, coordinating with technicians, and ensuring a positive service experience.

Qualifications

communication customer service organization problem-solving sales time management

Candidates must have at least a high school diploma or GED, a valid driver's license, and a minimum of six months of customer service or sales experience. Strong communication and organizational skills are required to manage priorities in a fast-paced environment.

English

Benefits

  • Medical plans
  • Prescription drug coverage
  • Dental benefits
  • Vision benefits
  • Employee Assistance Program
  • Life insurance
  • Short-term disability
  • Long-term disability
  • Critical illness insurance
  • Accident insurance
  • Pet insurance
  • 401(k) plan
  • Health Savings Account
  • Flexible Spending Accounts
  • Paid Time Off
  • Paid holidays
  • Parental leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Tuition assistance
  • Professional certification support
  • AAA membership

Company

AAA-The Auto Club Group

AAA-The Auto Club Group

linkedin
Insurance
Location
North Carolina, United States
Website
aaa.com

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Excellent 4.7
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