AI Adoption, Portfolio & Capability Lead

Job summary

Advances in artificial intelligence are creating new opportunities to improve how Finance operates, makes decisions and serves the Society. This role will sit at the centre of the Finance AI capability, helping turn those opportunities into an aligned, governed and measurable portfolio of work. You will coordinate the Finance AI roadmap, support prioritisation and governance, drive adoption and value realisation, and maintain strong alignment with enterprise AI teams and senior stakeholders. You will also help Finance assess emerging technology and build capability through communities and partner networks. Working as part of a cross-functional team spanning analysis, solution design and development, you will provide the portfolio discipline and adoption focus needed to move AI solutions from promising ideas into sustainable business outcomes. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Swindon, London or Northampton site approximately twice per week. If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If your application is successful, your hiring manager will provide further details on how this works. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. Responsibilities What you’ll be doing As our AI Adoption, Portfolio and Capability Lead, you'll own and maintain the Finance AI roadmap, ensuring priorities, dependencies, progress and key decisions are clearly understood and aligned to Finance and enterprise objectives. You'll drive portfolio governance and prioritisation, helping to assess opportunities consistently and translate priorities into deliverable outcomes with the right ownership and governance. You'll lead the adoption of AI capabilities across Finance, supporting new ways of working, colleague engagement and capability development through learning activities, communities of practice and partner networks. Working closely with stakeholders across Finance, Technology and the wider business, you'll ensure alignment with enterprise AI strategy, standards and delivery teams. You'll also oversee value realisation and reporting, providing clear insight into benefits, progress, risks and outcomes. By monitoring emerging AI technologies and championing responsible adoption, you'll help Finance identify future opportunities while ensuring risk, controls, ethics and compliance remain central to all portfolio and adoption activity. About you - Experience coordinating a portfolio, roadmap or change agenda across multiple workstreams and stakeholders. - Experience working in Finance in financial services. - Knowledge of responsible AI technology risk, controls, data governance or model governance. - Demonstratable examples of facilitating and/or building practical AI use cases in a Finance context. - Experience of governance and prioritisation, including presenting clear options, recommendations and trade-offs to senior stakeholders. - A strong track record in adoption, change management, communications or capability development for technology-enabled change. - Experience defining, tracking and communicating business value, benefits and delivery outcomes. - Excellent stakeholder management skills, with the confidence to work across Finance & Treasury, Technology and enterprise teams and to challenge constructively when needed. - An informed interest in AI and emerging technology, with the ability to translate technical developments into clear business implications without overstating certainty. - Excellent written and verbal communication skills, including the ability to turn complex information into concise, decision-ready material. - Well-developed organisation and prioritisation skills, with the ability to create clarity across competing demands and evolving priorities. - A collaborative approach and the ability to build communities, partnerships and networks that improve collective capability. - Flexibility required to support the business with AI related activities as and when required. Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: - Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind - Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand - Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development - Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Qualifications The ex...

Responsibilities

Qualifications

Benefits

Company

Nationwide

linkedin

Financial Services

Location

United Kingdom

Website

nationwide.com