Remote Client Support Representative - Travel

Sweetcarolinatravels
Manchester, England, United Kingdom
Full Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

A remote Client Support Representative specializing in travel support, assisting clients with inquiries, itinerary changes, and travel-related issues to ensure a smooth travel experience. Requires excellent communication, organization, and customer service skills.

Responsibilities

The representative will provide support to clients before, during, and after their trips via email, phone, and messaging. They are responsible for managing itinerary changes, cancellations, and resolving travel-related issues to ensure a positive client experience.

Qualifications

Communication Skills Customer Service Organization Problem Solving Remote Work Skills Travel Industry Knowledge

The ideal candidate possesses strong written and verbal communication skills and previous experience in customer service, preferably within travel or hospitality. They must be highly organized, detail-oriented, and comfortable working independently in a remote setting.

English

Benefits

  • Fully remote position
  • Flexible scheduling options
  • Comprehensive training
  • Ongoing support
  • Growth opportunities
  • Travel-related perks
  • Industry discounts

Company

Sweetcarolinatravels

Sweetcarolinatravels

linkedin
Travel Arrangements
Location
Manchester, England, United Kingdom

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Excellent 4.7
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