Customer Service Representative (Onsite)

InteLogix
Winston-Salem, North Carolina, United States
Full Time
On Site
Junior
USD 37,440 – 39,520
High School
Customer Service & Support Home Personal Services

Posted 2 months ago

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Excellent 4.7

Job summary

The role involves serving as the primary contact for customers via phone, processing payments, providing exceptional service, documenting interactions, and collaborating with departments to resolve issues, with a focus on excellent communication, problem-solving, and customer satisfaction.

Responsibilities

The primary responsibility is to serve as the main point of contact for customers, addressing inquiries and resolving complaints via phone. Additionally, the role involves processing payments and accurately documenting all customer interactions within company systems.

Qualifications

Communication Skills Computer Skills Customer Service Empathy Payment Processing Problem Solving

Candidates must be at least 18 years old and possess a high school diploma or equivalent. Strong communication skills, computer proficiency, and the ability to remain engaged on the phone throughout the shift are required.

English Spanish

Benefits

  • Paid training
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discounts

Company

InteLogix

InteLogix

linkedin
Business Consulting and Services
Location
Winston-Salem, North Carolina, United States

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Excellent 4.7
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