Technical Account Manager

Rithum
United Kingdom
Full Time
Remote
Mid
0+
Bachelor Degree
Technology Information Technology Telecommunications

Posted 3 weeks ago

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Excellent 4.7

Job summary

A Technical Account Manager at Rithum delivers strategic technical guidance and support to enterprise clients in the e-commerce SaaS platform, aligning technical solutions with business objectives and managing platform optimization and technical projects.

Responsibilities

The Technical Account Manager provides strategic technical guidance and executional support to enterprise clients to ensure successful platform implementation and optimization. They act as a trusted advisor, bridging communication between client technical teams and internal engineering departments to resolve complex issues.

Qualifications

Cross-Functional Collaboration Customer Service Data Analysis E-commerce Platform Integration Product Knowledge Project Management Solutions Engineering Technical Account Management Technical Support

Candidates must have at least 2 years of experience in technical account management, implementation, or solutions engineering within a B2B SaaS or e-commerce environment. Proficiency in Excel, project management tools, and a foundational understanding of data mapping and feed architecture are required.

English

Benefits

  • Private medical insurance
  • Health cash back plan
  • Life insurance
  • Disability benefits
  • Pension plan
  • Paid time off
  • Sick days
  • Wellness days
  • Remote work stipend
  • Professional development stipend
  • Charitable contribution match
  • Employee assistance program

Company

Rithum

Rithum

linkedin
Software Development
Location
United Kingdom
Website
rithum.com

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Excellent 4.7
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