Senior Director, Customer Success

Conga
United Kingdom
Full Time
On Site
Senior
0+
Management & Leadership Information Technology Telecommunications

Posted 2 weeks ago

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7

Job summary

Lead and manage a team of Customer Success Managers for complex global customers, driving business outcomes, fostering relationships, and ensuring customer satisfaction in a SaaS environment.

Responsibilities

The Senior Director will lead and manage a team of Customer Success Managers in EMEA to drive business outcomes for global, complex enterprise customers. They will act as a cross-functional liaison to ensure a unified delivery approach while fostering a culture of innovation and strategic growth.

Qualifications

Business strategy Communication Contract management software Customer Success Management Data analysis Industry knowledge Leadership Process optimization Revenue management Technical acumen

Candidates must have 15+ years of Enterprise B2B SaaS Customer Success experience with a proven track record in retention and expansion. Strong leadership, data-driven decision-making, and the ability to communicate effectively with executive-level stakeholders are essential.

English

Company

Conga

Conga

linkedin
Software Development
Location
United Kingdom
Website
conga.com

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7
Pete DeQuarto avatar
Pete DeQuarto

AIApply is a total game-changer. Thanks to Auto-Apply, I have been applying to jobs I would never even have come across otherwise!

Akarshak Tanwar avatar
Akarshak Tanwar

In one week I applied to over 150 jobs and locked in 2 confirmed interviews, with a support team that was quick to respond. The auto-apply feature is fascinating and a real pleasure to use!

JC
Julian Carlin

It really worked. In under 48 hours it had applied to 100 jobs on my behalf without any time or effort from me. I am looking forward to seeing how it keeps improving.