Technical Support Specialist (SaaS | SQL)

Jobgether
United Kingdom
Full Time
Remote
Mid
0+
Technology Information Technology Telecommunications

Posted 1 week ago

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Excellent 4.7

Job summary

Seeking an experienced Technical Support Specialist to troubleshoot complex issues in a live SaaS environment, supporting enterprise clients with a focus on databases, applications, and infrastructure, utilizing SQL, Azure, and other Microsoft technologies.

Responsibilities

Troubleshoot and resolve complex technical issues across databases, applications, and infrastructure in a live SaaS environment. Collaborate with engineering teams and client stakeholders to maintain system performance and data accuracy.

Qualifications

Customer support Database support Remote server management SQL Technical communication Troubleshooting

Requires at least 3 years of professional technical support experience in a SaaS or software environment. Candidates must possess strong SQL skills and the ability to investigate production issues across various technical layers.

English

Benefits

  • Fully remote work
  • Hands-on technical experience
  • Broad technology exposure
  • Career development opportunities
  • Meaningful problem-solving
  • Cross-functional collaboration
  • Autonomy and ownership
  • Process improvement

Company

Jobgether

Jobgether

linkedin
Internet Marketplace Platforms
Location
United Kingdom

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Excellent 4.7
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