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Customer Assistant
Posted 3 days ago
Job summary
What you’ll be doing: Putting customers first and making them feel valued through thoughtful, friendly and helpful service. Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products. Using and embracing digital tools to do your job well and enhance customer experience. Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location. Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers. What it takes to be part of our team: Friendly and welcoming, with a genuine enthusiasm for helping customers. Thrive working in a fast-paced, physical and high-energy environment. A committed team player, always willing to support colleagues and work together. Flexibility and willingness to work across the store and take on new challenges. Open to learning, developing and trying new things to improve our service. Confident learning to use new digital tools and technology to do your job brilliantly. Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better.
Responsibilities
Provide friendly, helpful service and support customers through product recommendations, sales, and order picking. Replenish and organize stock, maintain clean and presentable shelves, and use digital tools to support store operations and customer experience.
Qualifications
Applicants must be above the school-leaver age in their country and have the right to work in the UK. They should be customer-focused, collaborative, flexible, comfortable in a fast-paced physical environment, and willing to learn digital tools and new tasks.
Benefits
- Employee Discount
- Paid Holiday Entitlement
- Enhanced Family Leave
- Pension
- Life Insurance
- Employee Share Schemes
- Retail Discounts
- Cycle-To-Work Scheme
- Bike Rental
- Discounted Gym Access
- Health Cash Plan
- Dental Cash Plan
- Employee Assistance Programme
- Online Wellbeing Platform
- Season Ticket Loans
- Pay Advance
- Affordable Loans
- Payroll Savings
Company
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