Customer Support Specialist

Vibration Mountings and Controls Inc
Houston, Texas, United States
Full Time
On Site
Junior
0+
High School
Customer Service & Support Manufacturing

Posted 1 day ago

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Excellent 4.7

Job summary

The Customer Support Specialist manages customer relationships, handles inquiries, and supports internal teams through communication, process management, and data handling in a manufacturing environment.

Responsibilities

The Customer Support Specialist manages customer relationships and order processing by serving as a liaison between customers and internal departments. They are responsible for tracking production status, maintaining accurate records in CRM and ERP systems, and ensuring timely communication regarding inquiries and delivery timelines.

Qualifications

Communication CRM systems Customer Service ERP systems Microsoft Office Organization Relationship Management

The ideal candidate should have 1-2 years of customer service experience, preferably within a manufacturing environment. Proficiency in Microsoft Office, CRM, and ERP systems is required, along with strong organizational and communication skills.

English

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k with company match
  • Life insurance
  • Flexible spending accounts
  • Generous annual time off policy
  • 12 Company-paid holidays
  • Wellness program
  • Professional development opportunities

Company

Vibration Mountings and Controls Inc

Vibration Mountings and Controls Inc

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Industrial Machinery Manufacturing
Location
Houston, Texas, United States

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Excellent 4.7
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