Senior Customer Success Manager - Key Accounts (m/f/d) - EMEA

Statista
London, England, United Kingdom
Full Time
Hybrid
Junior
0+
Customer Service & Support Information Technology Telecommunications

Posted 1 month ago

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Excellent 4.7

Job summary

The role involves managing day-to-day client relationships within a portfolio of accounts, understanding client business goals, driving platform adoption, and ensuring renewal and expansion. It requires 2-4 years of B2B Customer Success experience, strong relationship-building skills, data analysis abilities, and a commercial mindset.

Responsibilities

Manage day-to-day client relationships and build trusted partnerships with key stakeholders across a portfolio of accounts. Drive platform adoption, ensure value realization, and proactively manage renewals and expansion opportunities.

Qualifications

Account Management Client Relations Customer Success Management Data Analysis Platform Adoption Proactive Management Relationship Building Renewal and Expansion

Requires 2–4 years of B2B Customer Success experience with a proven track record in subscription-based models. Candidates must possess strong commercial instincts, data analysis skills, and the ability to build relationships with senior stakeholders.

English

Benefits

  • Work from abroad
  • Hybrid work
  • Flex-time
  • International team
  • Social events
  • Subsidized urban mobility
  • Fitness and wellness options
  • Langdock access
  • Career and training opportunities
  • Modern offices
  • Mental health support

Company

Statista

Statista

linkedin
Technology, Information and Media
Location
London, England, United Kingdom

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Excellent 4.7
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