Customer Service Advisor

Unternehmensgruppe Theo Müller
Nerston Village, Scotland, United Kingdom
Part Time
On Site
Junior
0+
Customer Service & Support Retail Wholesale Trade

Posted 1 week ago

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Excellent 4.7

Job summary

A part-time Customer Service Advisor role supporting customers through calls and emails, handling queries, updating records, and collaborating with internal teams to meet customer needs.

Responsibilities

You will handle customer queries via calls and emails while maintaining accurate records and reports in internal systems. Additionally, you will collaborate with internal teams like Production Planning and Commercial to ensure customer needs are met.

Qualifications

Customer relationship management Customer service Data entry Decision-making Microsoft Excel Microsoft Word Organization Problem-solving Verbal communication Written communication

The role requires proven experience in customer service along with proficiency in Microsoft Word and Excel. Candidates must possess strong communication skills, a professional approach to problem-solving, and the ability to work a rota including weekends and bank holidays.

English

Benefits

  • Competitive salary
  • Bonus scheme
  • Contributory pension plan
  • Life assurance
  • Generous annual leave
  • Employee Assistance Programme
  • Flexible benefits programme
  • Rewards Benefits Programme

Company

Unternehmensgruppe Theo Müller

Unternehmensgruppe Theo Müller

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Food and Beverage Manufacturing
Location
Nerston Village, Scotland, United Kingdom

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Excellent 4.7
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