Community Web Manager

ServiceNow
Chicago, Illinois, United States
Full Time
Remote
Senior
USD 123,900 – 193,550
Technology Information Technology Telecommunications

Posted 2 days ago

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Excellent 4.7

Job summary

The Community Web Manager will oversee publishing operations, content management, and platform configuration for the ServiceNow Community platform. Responsibilities include managing website updates, content organization, stakeholder collaboration, training stakeholders, and ensuring content quality across enterprise-scale digital properties.

Responsibilities

The Community Web Manager will lead publishing operations and content management across the ServiceNow Community platform. This role involves managing website updates, configuring platform settings, and collaborating with cross-functional teams to deliver high-quality digital experiences.

Qualifications

CMS Community management Content governance Content management Digital operations Platform administration Quality assurance Stakeholder management Training & enablement Web publishing

Candidates must have 7+ years of experience in web publishing, digital operations, or community management. Proficiency in CMS platforms, content governance, and strong project management skills are required for this role.

English

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Company

ServiceNow

ServiceNow

linkedin
Software Development
Location
Chicago, Illinois, United States

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Excellent 4.7
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