Sales Onboarding Advocate

Gusto, Inc.
Phoenix, Arizona, United States
Full Time
Hybrid
Junior
USD 47,840 – 50,960
Sales Finance & Insurance

Posted 23 hours ago

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Excellent 4.7

Job summary

The Sales Onboarding Advocate role at Gusto involves assisting small business owners with payroll and HR setup, troubleshooting tax and compliance issues, and guiding customers through onboarding and initial payroll processes. It combines technical problem-solving with sales and customer service skills, with opportunities for career growth into specialized roles.

Responsibilities

You will manage high-volume customer interactions to guide small business owners through payroll and HR setup while proactively identifying cross-sell opportunities. Additionally, you will perform technical tax diagnosis and ensure compliance with state and federal regulations.

Qualifications

AI Tools Communication Compliance Cross-selling Customer Service Problem Solving Sales Tax Knowledge Troubleshooting

Candidates should have at least one year of experience in high-volume sales or customer service with a focus on hitting quotas or KPIs. You must be eager to learn complex tax and compliance details and demonstrate proficiency in integrating AI tools into your daily workflow.

English

Benefits

  • Competitive base pay
  • Equity
  • RSUs
  • Health insurance
  • 401(k)

Company

Gusto, Inc.

Gusto, Inc.

linkedin
Software Development
Location
Phoenix, Arizona, United States
Website
gusto.com

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Excellent 4.7
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